Lesson 1: Creating a High-Performing Team | page: 1
Topic A: Build a Team | page: 2
Topic B: Define Team Ground Rules | page: 13
Topic C: Negotiate Project Agreements | page: 17
Topic D: Empower Team Members and Stakeholders | page: 22
Topic E: Train Team Members and Stakeholders | page: 27
Topic F: Engage and Support Virtual Teams | page: 33
Topic G: Build Shared Understanding about a Project | page: 39
Lesson 2: Starting the Project | page: 49
Topic A: Determine Appropriate Project Methodology/Methods
and Practices | page: 50
Topic B: Plan and Manage Scope | page: 57
Topic C: Plan and Manage Budget and Resources | page: 72
Topic D: Plan and Manage Schedule | page: 83
Topic E: Plan and Manage Quality of Products and Deliverables | page: 103
Topic F: Integrate Project Planning Activities | page: 115
Topic G: Plan and Manage Procurement | page: 123
Topic H: Establish Project Governance Structure | page: 136
Topic I: Plan and Manage Project/Phase Closure | page: 140
Lesson 3: Doing the Work | page: 147
Topic A: Assess and Manage Risks | page: 148
Topic B: Execute Project to Deliver Business Value | page: 160
Topic C: Manage Communications | page: 165
Topic D: Engage Stakeholders | page: 172
Topic E: Create Project Artifacts | page: 178
Topic F: Manage Project Changes | page: 182
Topic G: Manage Project Issues | page: 188
Topic H: Ensure Knowledge Transfer for Project Continuity | page: 192
Lesson 4: Keeping the Team on Track | page: 199
Topic A: Lead a Team | page: 200
Topic B: Support Team Performance | page: 206
Topic C: Address and Remove Impediments, Obstacles, and Blockers | page: 221
Topic D: Manage Conflict | page: 225
Topic E: Collaborate with Stakeholders | page: 229
Topic F: Mentor Relevant Stakeholders | page: 236
Topic G: Apply Emotional Intelligence to Promote Team Performance | page: 240
Lesson 5: Keeping the Business in Mind | page: 251
Topic A: Manage Compliance Requirements | page: 252
Topic B: Evaluate and Deliver Project Benefits and Value | page: 259
Topic C: Evaluate and Address Internal and External Business
Environment Changes | page: 267
Topic D: Support Organizational Change | page: 273
Topic E: Employ Continuous Process Improvement | page: 281
Appendix A: Mapping Course Content to the Project Management
Professional (PMP)® Examination Content Outline | page: 289
Mastery Builders | page: 291
Glossary | page: 315
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